Casino 7 Sultan's What a joke

I have not played at this casino in a while but received this e-mail today.

Hi Alexander,

We haven’t seen you in a while and we noticed that you have credits in your account that are close to their forfeit date. They will be removed from your account on 27/02/2015.

Credits available: 14
Account number: 7srm

Why not use the credits to play some of the new games we’ve added since your last visit? It would be a pity to lose them… go on, have some fun!

Play your credits
John Hughes
7Sultans


To be honest i did not think i had any funds in the account but i downloaded the casino again and my funds were actually 7 cents.
I thought i may have been given some credits for my birthday or something so went on to chat to ask about the 14 euro in credits.
I might have have spoken to my dog as the answers i received from the customer service were a joke.
All they would tell me was i had lost them on the 27/02/2015 but when i pointed out it was only the 26th they then told me i had no loyalty points and only 7 cents in credits.I asked why i had received this e-mail and also copied the e-mail but again might hace well asked my dog as they could give me no answer.
I was not expecting anything but receiving an e-mail like that is total lies and should not be allowed especially from an accredited casino.

Source.