Casino Bogus Complaint affiliate swindler gets caught

I created an account at Slottyvegas just because it has a high rating here

I deposit over 2250€ and yesterday i wanted to play there so i send them my Docs over

Passeport

Skrill screenshoot

Neteller Screenshot

Utility Bill


I got this message this morning from them

Quote:
Thank you for sending over your documents.

May I ask that you that you resubmit your Skrill account screen shot as it has to show your email address/account number and personal account information and a screenshot of at least 1 transaction made to our casino. We would also need a screenshot of a transaction made from your Neteller account.



With regard to your proof of address, kindly provide us with an explanation why the post code is different from the one in your casino account.

I than talked with the support and Support told me : my Skrill and Neteller Account is now okay, they just need an explanation why my postcode is different

I told them that this is a generic pstcode which is for the whole village -- im living in the same country as their company

I have also ministry papers which shows this Postcode as it was send to me

Anyhow

last email it got than was :

Quote:
We refer to your recent chat session with one of our agents earlier this morning.

As we are unable to accept your Skrill screenshot as part of our KYC verification process we have closed your account and unsubscribed you.

We thank you for your understanding.

Please feel free to contact us if you have any additional questions.

Kind regards,

Michael
Slotty Vegas Support Team

than i contacted support and asked what is the reason and if they can specify it

Quote:
Sara: Unfortunately this is management decision, and your account has been closed indefinitely.
you: and for what reason ?
you: no reason at all i guess
Sara: Unfortunately I do not have further information.#
you: thanks

I also was thinking if i said anything offending to the support worker, but i dont really think i did

Anyhow i dont understand why closing my account , the race is ending today and im on the top 15

plus for just a skrill screenshot, i don't really think that this is the case ... as they could simply ask for a new screenshot. Plus they said, Skrill and neteller are okay and just postcode is missing.

Source.