Sports Betting **help with grading error at bookmaker please

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at 18:59, Jan 13:
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at 18:59, Jan 13:
You are now chatting with Oliver.

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Oliver
at 18:59, Jan 13:
Welcome to our Wagering Live Chat Department. My name is Oliver. How may I be of assistance?





Oliver
at 18:59, Jan 13:
Will you please confirm your 6-digit PIN code?

at 18:59, Jan 13:

hi this is ​

at 18:59, Jan 13:

​

at 18:59, Jan 13:

i had a wager graded wrong​

at 19:00, Jan 13:

TABLET
01/13/2019
10:00 AM
[ # ] STRAIGHT BET
( Risking: 750.00 - To Win: 300.00 )
NO BET
01/13/2019 @ 01:40 PM NFL Philadelphia Eagles vrs New Orleans Saints: Successful 2 Pt Conversion? [912354] NO -250
Score: YES() - NO()
N/A CANCEL
$0.00​

at 19:00, Jan 13:

should be a win​

at 19:01, Jan 13:

someone graded it as if there had to be a conversion attempt for action, which isn't right​

Oliver
at 19:02, Jan 13:
Are you able to hold while I check on that for you?

at 19:03, Jan 13:

yes​

Oliver
at 19:11, Jan 13:
Thanks for holding





Oliver
at 19:11, Jan 13:
I apologize for the delay on this





Oliver
at 19:12, Jan 13:
There was no attempt so that's why it was graded as "NO Bet"





Oliver
at 19:12, Jan 13:
That's how it works

at 19:12, Jan 13:

if that was how it works then the bet would be -110 or so​

Oliver
at 19:12, Jan 13:
In order to win there should be an attempt and fail it

at 19:13, Jan 13:

that prop always has action whether or not there is an attempt. otherwise people would bet the heck out of the yes at +250​

Oliver
at 19:14, Jan 13:
The bet should say "will there be a 2pt conversion attempt"





Oliver
at 19:14, Jan 13:
Not a "Successful 2pt conversion"

at 19:14, Jan 13:

nfl teams convert 2 pt attempts over 50% of the time​

Oliver
at 19:14, Jan 13:
That's different

at 19:15, Jan 13:

so why would i lay -250 on something that has less than 1/2 a chance of winning​

Oliver
at 19:15, Jan 13:
That was your choice sir.

at 19:15, Jan 13:

hahaha​

at 19:15, Jan 13:

ok i guess i'll go another route to get it graded right, by posting at sbr​

at 19:16, Jan 13:

thanks and have a nice day​

Source.