Casino Huge Fenix Casino Problem - I think this is pure stealing be warned

back in November 2014 they transfered my 6000 EUR balance from the closed Casino For Me to Fenix Casino

I won 60,000 from that transfered funds now they say they are not going to pay , look at the reason

Here is the first email

Dear Mr. H

Thank you for choosing Fenix Casino!

Please accept our apologies for the delay in transferring of your funds from Casino For Me. However, if you will log into your Fenix Casino account, you will find that the sum of 6,364.00€ has been added to your balance as agreed. As this balance is unaffected by bonus conditions, you can freely play any game you desire, giving you a chance to increase your winnings. You will find that Fenix Casino has several games and gaming providers that were not a part of Casino For Me, and we are certain that many of them will become your new favourites.

Should you have any questions, please don't hesitate to contact us.

Kindest regards,
Fenix Casino Finance Department


I was able to collect only 8000 EUR since November due to their huge slow pay and now look at the unreal email they sent

Dear M

Thank you for your emails.

We would like to inform you that we have not received the funds from Casino for Me, nor do we expect to receive them. Nevertheless, we have issued €6,404.00 from our own fund to your new Fenix Casino account and we subsequently paid out €6,000.00. Because Casino for Me never transferred the funds, we cannot consider the amount which we credited to you as real cash, therefore the winnings from it technically do not exist. After significant discussions, we have decided to void all winnings. We hope that since you did receive the most of your initial withdrawal that you made in Casino for Me, this will not result in any ill will towards Fenix Casino. We are under new management, meaning there is a separate operation which has no contact with the one in Casino for Me.

We understand that you might be disappointed in this decision. If for whatever reason you would like to know more, please contact Casino for Me management directly.

Kindest regards,
Fenix Casino

Source.