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Casino I'm having Problems withdrawing from Mansion Casino

Discussion in 'Casino Forum' started by tahir, Oct 10, 2017.

  1. tahir

    tahir New Member

    Joined:
    Oct 10, 2017
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    Location:
    london
    hi guys
    can anyone help me with mansion casino
    ive withdrawn from there and still 12 days later still not been processed they have asked to see proof of income but still no withdrawal issued, what can i do more for this to hurry up
     
  2. Neal Pace

    Neal Pace Member

    Joined:
    Dec 21, 2016
    Likes:
    9
    Location:
    Sheffield
    Hi there,

    Have you tried calling them? I use SkyBet and PlayOJO and both will give you any withdrawals within 48 hours (unless you do it on a friday or weekend then it's normally tuesday). 12 days is absolutely shocking and if I were you I'd look for alternatives. Double check you have the correct card details etc and the method you chose when you took the money out of your account.

    Good luck!
     
  3. tahir

    tahir New Member

    Joined:
    Oct 10, 2017
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    Location:
    london
    yes ive called them many times all they tell me is the withdrawal is still under review, im getting worried now as its a lot of money but now 13 days is a long time itts not the first time ive withdrawn a big amount from there so now i dont know what to do
     
  4. Neal Pace

    Neal Pace Member

    Joined:
    Dec 21, 2016
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    Location:
    Sheffield
    Interesting, did you submit ID etc when you signed up?
     
  5. tahir

    tahir New Member

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    Oct 10, 2017
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    Location:
    london
    oh yes i signed up 6 months ago been verified have had withdrawals before but just this time they are giving me no resposnse just that the withdrawal is on hold and security team looking in to it, we will email you shortly thats all i get from them
    what else can i do should i get lawyers involved i dunno this is new for me
     
  6. PFC

    PFC New Member Founding Member

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  7. Neal Pace

    Neal Pace Member

    Joined:
    Dec 21, 2016
    Likes:
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    Location:
    Sheffield
    I'd just wait until they come back to you, I wouldn't get your lawyers involved yet if it was me. Might be very expensive for you!
     
  8. tahir

    tahir New Member

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    Oct 10, 2017
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    Location:
    london
    well i spoke to mansion yesterday they asked me to send in bank statements showing my income which is only like 1,000 a month compared to the 6,000 i deposited to win the amounot of 28,000 i have won

    is that gonna be a problem
     
  9. tahir

    tahir New Member

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    oh yes thank you i will submit a complaint with them
     
  10. Whicke

    Whicke New Member

    Joined:
    Monday
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    Location:
    NYC
    Official complaint and some comments on forums can do you a favour.
    The casinos are usually concerned about their reputaion and especially in the forums they want the places which are used to promote their bonuses and promotions to be favourable towards them
     

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