Sports Betting SBR Complaint - BetCRIS applies a 3.5% withdrawal fee to my account out of nowhere

BetCRIS have suddenly added a 3.5% fee to my payouts. I opened my account in March of this year, and I made my first withdrawals back in August at BetCRIS. These withdrawals were always free. Now they have told me that I am not a recreational player and I have to pay a 3.5% fee.

At no point have they said what I did that was non-recreational. I sure as hell haven't been on a winning streak, if anything it's the opposite.

I feel this is dishonest and not appropriate for a sportsbook with an A+ rating. Now they suddenly decide I'm going to have to pay 3.5% to get my money!? If the book doesn't want my action, okay, but this is something else. I would like to be able to withdraw my funds via BTC, free of charge, as I was allowed to for several months until recently. If payouts were free when I deposited, they should be free until I withdraw it all. If they want to charge fees to withdraw any FUTURE deposits, that is fair and they may do so once they have given me notice of the new fee structure.

All my deposits were with bitcoin, and I only deposited the amount I had in play.

I have sent them several emails. They tell me to contact live chat. I contact live chat, and they tell me to email. It's a joke. I have filed a complaint with SBR and I am waiting for them to respond.

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