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Missing Posts

Discussion in 'Suggestions / Comments / Criticisms / Problems' started by Admin Team, Jul 1, 2015.

  1. Admin Team

    Admin Team Administrators Admins

    Joined:
    Nov 6, 2014
    Likes:
    479
    Hi Folks,

    First of all, we want to apologize for the recent downtime of several hours a couple of days ago. Our hosting company had a serious issue on their end that was unfortunately outside of our control.

    When our site was brought back online, we thought everything was back to normal. However, after reading reports of missing posts, we became concerned. We know we don't censor here, so the only other possible explanation for missing posts is if the hosting company had to restore our site from an older backup after the downtime. Since they never told us that's what they did this, we asked them and they confirmed it:

    So this solves the mystery of the missing threads and posts. It seems we lost a day and a half worth of posts, so we sincerely apologize for that. Although this issue was completely out of our control and the fault of our hosting company, the buck stops with us so we take full responsibility since we are the ones who chose the hosting company. The seriousness of this issue coupled with the lack of transparency from our hosting company who did not inform us of the restoration from an older backup until we asked leaves us no choice but to switch to a more reliable and trustworthy hosting company.

    To be clear, however, our site was not hacked in any way, shape, or form, as confirmed by our hosting company:
    So this was a physical problem with the partition where our site was hosted on and all of your accounts are safe.

    Please always bring any missing posts to our attention as it was thanks to the reports from our members here that we discovered our hosting company cannot be trusted.

    Thank you.
     
  2. albalaha

    albalaha Active Member Founding Member

    Joined:
    Dec 29, 2014
    Likes:
    122
    Occupation:
    player
    Location:
    India
    Ok. I found a few of mine gone. Nevermind, it was unintentional and can happen anywhere.
     

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